Could you please share your WP login adress, username and password in a PRIVATE REPLY to let us investigate your environment in order to see if this is a bug of our theme or something else?
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Thanks for the information. OK, as I see, the custom CSS you've added causes this. When I remove the CSS from "Additional CSS" field on your customizer, the sidebar appears.
But still, it doesn't appear in the right position even you remove the CSS. I guess the reason is that the 3rd party plugins you're using right now. I suggest you to deactivate all of them and see if everything seems to be fine.
Please let us know if you have any other questions.